Privacy Policy

This Privacy Policy explains how ragingbull, operating exclusively at ragingbullz.com, processes and protects the personal information of players and website visitors in accordance with Australian legal requirements and best industry practices. This policy applies to all interactions with ragingbullz.com and is effective as of 21 June 2025.

Who We Are

OBSERVE: Analyze operator data, legal entity status, and contact mechanisms.
EXPAND: Address absence of some corporate identifiers by focusing on available entity and contact data; ensure transparency regarding data protection responsibility.
REFLECT: Present full operator identification for legal compliance and user trust.

Operator: The gaming services at ragingbullz.com are provided by Audeo N.V.
Legal Address: Heelsumstraat 51 E-Commerce Park, Curaçao
Date of Incorporation: 2014
Country of Operation: Australia (players and site visitors)
Contact Person: Lachlan Evans (Data Protection Coordinator)
Official Website: ragingbullz.com
Contact Email: For privacy matters, users may contact the Data Protection Coordinator via the contact form provided on ragingbullz.com (subject to platform availability).

Note: Specific registration numbers and gaming licenses relevant to AU users are available upon written request, as required by the regional regulatory authority.

What Personal Data We Collect

OBSERVE: Catalog explicit categories of data collected by ragingbull at ragingbullz.com.
EXPAND: Identify data sources (user-provided, automatic, third-party), align with AU law definition of personal information.
REFLECT: Clarify all data types and their use context for legal transparency.

Personal Data: Name, date of birth, contact information (e-mail address, phone number), residential address, identification documents (for age and identity verification), and other information provided during account registration.
Technical Data: IP address, unique device identifiers, browser type, operating system, login dates and times, access logs, and device geolocation (where permitted).
Payment Data: Billing and withdrawal details, payment card information, e-wallet data, transaction history, and verification documentation required for anti-money laundering (AML) compliance.
Behavioral Data: Account activity, betting and transaction history, site interaction (page views, clicks, session data), and communication records with support.
Cookies & Similar Technologies: Session cookies, persistent cookies, third-party analytical cookies, tracking pixels, and device fingerprinting (see "Cookies & Tracking Technologies").

Comprehensive data collection enables ragingbull to comply with legal obligations (including Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations) and to enhance user experience in strict accordance with AU privacy laws.

Legal Basis for Processing

OBSERVE: Assess legal justifications for each type of data processed at ragingbullz.com.
EXPAND: Consider AU's Privacy Act 1988 (Cth) & Australian Privacy Principles (APPs), plus industry-specific gambling mandates.
REFLECT: Enumerate bases for processing, clearly aligned with user and regulatory expectations.

User Consent: Personal data may be processed when explicit consent has been given, particularly for marketing, non-essential cookies, and account creation.
Contractual Necessity: Processing required to create and manage accounts, provide access to gaming services, process transactions (deposits and withdrawals), and verify player identity.
Legitimate Interests: Operations to prevent fraud, ensure network and information security, maintain site operations, perform analytics, and improve user experience, where these interests are not overridden by user rights.
Legal Obligations: Compliance with statutory requirements, such as identity verification (KYC), anti-money laundering (AML), tax reporting, responsible gambling mandates, and reporting to regulatory authorities, where required by AU law and international requirements.

Legal Disclaimer: In cases where ragingbull relies on legitimate interests or legal obligations, processing will be limited to the minimum data necessary, with ongoing review to ensure compliance with current AU regulations and best industry practice as of 2025.

Purpose of Processing

OBSERVE: Identify all objectives for which personal data collected at ragingbullz.com are used.
EXPAND: Disaggregate processing purposes (operational, compliance, marketing); clarify for AU context.
REFLECT: Transparently present all purposes to ensure user understanding and regulatory conformity.

Provision of Services: - Account registration and authentication;
- Enabling participation in casino games and tournaments;
- Processing financial transactions (deposits/withdrawals).
Compliance & Security: - Verifying identity and age (KYC, AML);
- Detecting and preventing fraud, enforcing rules;
- Meeting legal and regulatory obligations.
Customer Support: - Managing inquiries, complaints, and support requests.
Analytics & Service Improvement: - Analysing site usage patterns to optimise user experience and technical performance.
Marketing & Communication: - Sending promotional offers, updates, newsletters (subject to user consent);
- Maintaining records of communication preferences and withdrawal of consent.

All purposes are strictly aligned with AU legal requirements and limited by data minimisation and fairness principles.

Disclosure & Sharing

OBSERVE: Identify all parties who may access data under strict legal conditions.
EXPAND: Assess necessity, user consent requirements, and enforce data security for every disclosure;
integrate third-party and regulatory transfer scenarios relevant to AU law.
REFLECT: Clearly lay out recipient categories and protective legal measures.

Payment Processors & Financial Partners: Data disclosed as required to process deposits, withdrawals, and payment verification, in compliance with AML regulations.
Service Providers: IT vendors, identity verification agents, analytics companies, and fraud prevention specialists, strictly bound by data processing agreements and confidentiality obligations.
Regulatory Authorities: Data may be shared with government, gambling regulators, or law enforcement in strict compliance with mandatory legal obligations, court orders, or lawful disclosure requests (including AU regulatory authorities and Curaçao licensor).
Affiliates & Marketing Partners: Personal data for marketing purposes is shared only with express user consent, and always subject to opt-out rights.
Advertising Networks & Analytics Providers: Non-identifiable or aggregate anonymised data may be shared for analytics and advertising (subject to cookie consent preferences).

Protective Clause: All third parties are contractually bound to apply equivalent data protection measures and to process personal data only for approved purposes. Data will never be sold or disclosed for unauthorised use.

AU Compliance Note: Any disclosure to overseas recipients is carefully assessed for consistency with the requirements of the Privacy Act 1988 (Cth), including appropriate contractual safeguards.

International Transfers

OBSERVE: Map cross-border data flows between AU, Curaçao, and any other relevant territories.
EXPAND: Identify safeguards for international transfer-contractual, technical, regulatory as required for AU data.
REFLECT: Present transfer scenarios and protections to assure user and regulatory trust.

Regions of Transfer: User data may be transferred to:
- Corporate headquarters and technical infrastructure in Curaçao (Audeo N.V.)
- IT and payment service providers in the EEA, United States, and other jurisdictions, as necessary to provide services
Protection Measures:
- Standard Contractual Clauses (SCCs) or legally equivalent safeguards implemented with all third parties outside Australia
- Transfer only to jurisdictions with adequate data protection frameworks, or with explicit user consent if required
- Regular audits and privacy risk assessments of all international data flows

Legal Statement: By using ragingbullz.com, you acknowledge and consent to necessary transfers of personal data as detailed herein, with full compliance to the Privacy Act 1988 (Cth) as at 2025.

Data Retention

OBSERVE: Outline retention timelines for each data type, as prescribed by law and business needs.
EXPAND: Include policy for account closure, user requests, and expiry of legal justifications;
address differences for transactional and non-essential data.
REFLECT: Clearly communicate retention and deletion timeframes for transparency and accountability.

Personal & Account Data: Retained for up to five (5) years after account closure or last user activity, or longer if mandated by law (e.g., KYC data required for AML compliance under AU and Curaçao regulations).
Technical & Analytical Data: Aggregated data and logs kept for up to three (3) years for security and performance monitoring.
Marketing & Communication Data: Retained until user opts out or withdraws consent, but never beyond what is necessary for marketing operations.
Cookies & Tracking Data: Stored according to type and user preferences. Session cookies expire after each session, while persistent cookies may last up to two (2) years unless user actions or browser settings delete them sooner.

Deletion Criteria: Data is securely deleted or anonymised:

Upon user request, unless retention is required for legal or regulatory purposes
When retention period expires
Once processing purpose is fulfilled or no longer exists

Protective Statement: All destruction and deletion of personal data conform to industry-leading standards to prevent unauthorised access or recovery.

Your Rights

OBSERVE: Detail user rights protected by AU law and international standards at ragingbullz.com.
EXPAND: Ensure all APPs principles are covered, including access, correction, portability, marketing withdrawal; clarify complaint process.
REFLECT: Empower users with actionable rights statements and transparent procedures.

Access: Request access to the personal data ragingbull holds about you, subject to verification and legal limitations.
Correction: Request correction of inaccurate or incomplete data.
Deletion ("Right to Erasure"): Request deletion of your data except as retained for compliance, dispute resolution, or legitimate business interests under law.
Restriction: Request restriction of processing where accuracy or legality is contested, or as otherwise provided under AU law.
Objection: Object to certain types of processing, including direct marketing.
Portability: Request transfer of your data in portable electronic format to another provider where technically feasible and legally permitted.
Marketing Consent Withdrawal: Withdraw consent to receive marketing materials at any time, using the unsubscribe features or by contacting the Data Protection Coordinator.

Response Time: All user requests will be acknowledged and addressed within 30 days, in line with AU regulatory standards as of 2025.

Special Note: Pursuant to the Privacy Act 1988 (Cth), certain requests may be denied where data is retained for regulatory or dispute purposes; users will be informed of reasons and options for further appeal.

Cookies & Tracking Technologies

OBSERVE: Identify all cookie types and their purposes at ragingbullz.com.
EXPAND: Outline opt-out and control mechanisms, clarify third-party use and legal implications under AU law.
REFLECT: Transparently describe tracking, control, and user options for compliance and trust.

Session Cookies: Temporary cookies essential for secure account login, navigation, and core site functions; deleted at end of each session.
Persistent Cookies: Remain on device between sessions for up to two (2) years, used for site preferences, saved logins, and tracking consent preferences.
Third-Party Cookies: Set by partners providing analytics (e.g., Google Analytics), marketing, or fraud prevention services; subject to their individual privacy policies.

Cookie Management

Users may control or block cookies via browser settings, disabling non-essential cookies at any time.
Internal preference panel available on ragingbullz.com for granular cookie consent management (where applicable).
For further cookie information and opt-out instructions, please refer to the dedicated Cookie Policy or reach out to the Data Protection Coordinator.

Disabling cookies may impact some site functions and service personalisation features.

Data Security

OBSERVE: Document existing technical and organisational security frameworks at ragingbullz.com.
EXPAND: Address encryption, access, internal controls, staff training, and compliance audits for AU and Curaçao standards.
REFLECT: Provide user assurance of robust protection and ongoing improvement.

Encryption: All data transmissions are secured using advanced SSL (Secure Socket Layer) technology with industry-standard encryption protocols.
Access Controls: Access to personal data is expressly limited to authorised personnel with role-specific privileges, subject to ongoing monitoring and authentication protocols.
Data Storage: User data is stored on secure servers protected by firewalls, intrusion detection systems, and redundant backup protocols.
Regular Audits: Independent security and compliance audits are conducted routinely to ensure ongoing adherence to best practice and legal requirements in both AU and Curaçao jurisdictions.
Staff Training: All staff and contractors with data access receive regular privacy and security awareness training, with disciplinary procedures for non-compliance.

Incident Response: Despite robust controls, no electronic storage can be guaranteed 100% secure. In the event of a data breach impacting AU users, affected individuals and the relevant authorities will be notified without undue delay and in compliance with the Notifiable Data Breaches scheme and all applicable laws as at 2025.

Complaints & Contacts

OBSERVE: Define contact channels for privacy concerns or complaints.
EXPAND: Clarify complaint handling and escalation under AU regulations; align with best practice dispute protocols.
REFLECT: Provide precise guidance and support for user inquiries and legal redress.

Contact the Data Protection Coordinator: All privacy-related requests, questions, or complaints should be directed to Lachlan Evans via the web contact form at ragingbullz.com. If an online form is not available, written requests should use details published on the website's privacy section.
Complaint Procedure:
- Initial complaint will be acknowledged within 7 days.
- A substantively reasoned response will be provided within 30 days in accordance with AU privacy guidelines.
Escalation: If you are dissatisfied with the response, you have the right to lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC) or the relevant jurisdictional authority.

ragingbull welcomes all feedback to improve privacy and user protection policies in line with evolving AU law and industry best standards for 2025.

Updates

OBSERVE: Analyze need for timely policy revision and user notification.
EXPAND: Define mechanisms for communicating changes, including online notification and effective date tracking.
REFLECT: Clearly present the commitment to ongoing transparency and legal accuracy.

ragingbull may update this Privacy Policy from time to time to reflect changes in Australian law, regulatory requirements, or operational practices, with all such revisions published at ragingbullz.com.
All significant changes will be notified by prominent site banners, direct e-mail notification (where appropriate), or during next site login.
The effective date and last revision will always be disclosed at the start of this document; the current version is valid from 21 June 2025.

Policy Version: Last revised on 21 June 2025.